A fundamental element in any conference call is your speakerphone. Choosing the right one and mastering its features will help you conduct a seamless teleconference.
Choose the Appropriate Speakerphone
Speakerphone needs vary depending on group size and the size of the room where your conference call will take place. We can offer suggestions for the type of speakerphone you need.
Know Your Microphone Location
Make sure you know where the microphone is located on your speakerphone unit, and speak directly into it. There is a tendency for people to speak into the speaker because that is where voices are heard. The microphone (especially on larger, more sophisticated units) may be located a significant distance from the speaker. If you talk in the direction of the speaker instead of the microphone, you may not be heard clearly.
Test Your Speakerphone
Before your conference call, check the sound quality of your speakerphone. Call a colleague to test your speakerphone. Check how close you need to be to the microphone to be heard clearly. If the speakerphone will be used by a large group, make sure all conference call participants are close enough to the microphone to be heard clearly.
Use Your Mute Button
Locate the mute button. Test it to make sure it works properly in case you need to use it. Use your conference call controls. Press your mute button to eliminate background noise during conference calls. When you need to speak, disengage the mute function. When you finish talking, press your mute button again to keep background noises from disrupting your teleconference.